An Introduction to Ground Staff Operations

Description

Ground Crew or Ground Staff work in the aviation industry where they are engaged in various roles at the airport. Ground Staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.

Airport Ground Staff is a professional responsible for taking care of air passenger once their plane is grounded on the Airport.  He is to take care of every little work on the airport right from taking care of the luggage from luggage carrier to cargo. Airport Ground Staff is also involved in the management of the airport, its security and maintenance.